Tiksta Refunds Policy

This Refund Policy governs all payments, balances, and services provided through Tiksta. By funding your balance or placing an order, you agree in full to the terms described below. Because Tiksta runs its own TikTok delivery layer rather than reselling third-party feeds, most outcomes are handled automatically inside the system, and the rules below explain exactly when and how.

General Refund Rules

All payments made to Tiksta are final. Funds added to your balance cannot be withdrawn, transferred to another account, or returned to an external payment method. Any refund that does occur is credited back to your Tiksta balance and can only be spent on Tiksta services. We do not issue refunds outside the system except where a technical fault on our side is confirmed.

Placing and Canceling Orders

Once an order is submitted and enters the delivery queue, it is locked. It cannot be canceled or manually reversed, and cancellation requests made after submission are not accepted, except where this policy states otherwise. A "Cancel" button, when shown on a specific service, applies only while that service supports it and only before delivery has started. If cancellation is available and used, the unused amount returns to your balance automatically.

Incomplete or Partial Orders

If an order is not fully delivered because of a system-side issue, Tiksta automatically refunds the undelivered portion to your balance. You do not need to open a manual request for this. Because delivery is handled through our own timing engine rather than an external provider, partial-delivery refunds are calculated on what was actually pushed, not on estimates.

Refill Guarantee

Many Tiksta services include a refill guarantee, and the exact window is stated in each service description (for example refill within a set number of days). If counts drop within the guaranteed window, the correct action is a refill request, not a refund. While a refill guarantee is active on an order, that order is not eligible for a refund, the guarantee is the remedy. Refills top the count back up to the delivered amount; they do not add extra beyond what was ordered.

Drops, Decreases, and Platform Changes

TikTok regularly runs algorithm updates, sweeps, and maintenance that are outside our control. Drops, decreases, delays, or freezes caused by TikTok itself are not refundable beyond the refill guarantee attached to the service. If a service is marked "No Refill," drops after delivery are not covered. Always check the refill status in the service description before ordering.

Service Guarantees and Descriptions

Refund and refill eligibility is defined strictly by the service description, including its Geo, Start time, Speed, Refill terms, and Min/Max. The description is the contract for that order. It is your responsibility to read it before purchasing. Choosing an Eco tier service and expecting Pro tier behavior, or ignoring a stated "No Refill" note, is not grounds for a refund.

User Errors

Refunds are not issued for mistakes made on your side once an order has processed. This includes wrong links, incorrect usernames, private or deleted accounts, wrong service selection, ordering on the wrong post, or misreading a service description. Make sure the target is public and correct before you submit.

Reasonable Volume and Account Safety

Keep your orders in line with the organic activity of the target account or link. Extremely large volumes concentrated on a single target can trigger platform-side flags. If your combined orders on one link or account push far beyond normal engagement levels, Tiksta is not responsible for any resulting issues, restrictions, or bans on that account. Used sensibly, our services are safe, the same way thousands of orders run without problems every day.

Abuse, Misuse, and Violations

Tiksta may pause services, remove balance, or close an account without refund where we detect abuse, fraud, threats, insults toward staff, attempts to exploit system speed or credits, or any action that harms platform stability. Attempts to game the delivery layer or the refund system fall under this rule.

Fraudulent Payments

Any payment made with a stolen card, an unauthorized method, or on behalf of another person without consent will result in permanent termination of the related account, with no refund and no exception.

Responsibility of Use

Tiksta provides social media promotion services and nothing more. How you use these services is entirely your responsibility, as is compliance with TikTok's rules and any law that applies to you. We state clearly across our channels that misuse can lead to negative outcomes, and our support team is reachable for correct-usage guidance. If a problem results from misuse on your side, Tiksta is not responsible. You use Tiksta at your own risk.

Enforcement

Tiksta reserves the right to interpret and apply this Refund Policy at its own discretion. Any attempt to bypass or abuse it may lead to suspension or permanent closure of the account.

By continuing to use Tiksta, you confirm that you have read, understood, and agreed to this Refund Policy in full.